The Process of Porting Telephone Numbers

 The Local Number Portability mandate of 2003 set provisions for a consumer's right to keep an existing telephone number when switching service providers. The action was motivated in part by consumer complaints and the FCC's desire to address non-competitive practices within the industry. The LNP covers portability within the same geographical area and applies to wireline, wireless and VoIp services. Porting your telephone number only takes a few steps and usually goes into affect the same day you place the order. Contact your new service...

Read More

What Is the Verizon ESN?

 A Verizon electronic serial number, or ESN, is a unique number assigned to mobile phones that helps identify the validity of the device. Verizon verifies the ESN every time a call is placed or a phone is activated. According to the Telecommunications Industry Association, phones manufactured in the mid-2000s began transitioning from the use of ESNs to a newer Mobile Equipment IDentifier (MEID) standard. A Verizon cellphone's ESN is a permanent number assigned to that device by the manufacturer. Verizon confirms the legitimacy of each mobile...

Read More

My Verizon Phone Wants to Dial When I Am Listening to VCast

VCast is Verizon's content service that customers can use to download music, videos and other media. If your phone wants to dial contacts while you're listening to VCast, you may have a software issue that requires attention. Depending on the cause of your problem, you may be able to resolve the issue without contacting customer service. When your Verizon phone wants to dial while you're listening to VCast, perform a soft reset. The phone may be caught up in a temporary process that may be prompting it to auto-dial. A soft reset can possibly stop...

Read More